Privacy Policy

Privacy and security of your data is important. In accordance with the legal regulations of the protection of personal data, in particular the new European Data Protection Directive (GDPR), which enters into force on May 25, 2018, and the Law on Implementation of the General Data Protection Regulation, we inform you about the processing of your personal data. Our IT systems are technical and organizational measures protected against unauthorized access, modification or dissemination of your data as well as loss or removal.

Data controller responsible for processing personal data is:
E-mail contact:
Mobile phone 1: +385 98 171 0150
Mobile phone 2: +385 98 918 1972

In legally permitted frameworks and depending on the type of processing, your data can be shared in the following categories of recipients of data:
- ZagrebApartments > workers

We require from the above-mentioned business partners to always comply with the applicable laws, the rules for the protection of personal data, and to pay attention to the confidentiality of the received personal information of our users.

Your personal information may be processed for the following purposes:
-so that we can respond to the requested quote or request through the contact form
-for the purpose of renting accommodation

Depending on the purpose, we can collect and process your following information:
-name and surname
-email address
-telephone number
-delivery address
-text messages / remarks
-way of payment
-reservation type
-name of the rented apartment/room
-date of arrival and departure

Your collected data will be available to ZagrebApartments for the purpose for which the data was collected.
We process the data if we have your consent.
In case of booking, the required personal information is necessary for the implement of your reservation. If you do not want to give us the requested information we will not be able to perform the requested service.

Your information you have given us is kept as long as the process of booking / renting accommodation takes place. At the time the service is performed all your provided data is permanently deleted from our system.

Regarding the collection and processing of personal data, we ensure the following rights:
-right to access
-right to delete
- right for rectification
-right for complaint
-right to data transfer
- the right to withdraw consent
-submission a complaint to the supervisory authority
To fulfill the right it is necessary to contact us by e-mail at or by mobile phone at +385 98 171 0150.

We do not allow people under the age of 16 to use our web site.

On our site we use cookies to ensure the basic functionalities of the website
We use Cookies to know which room / apartment you've chosen to successfully complete the reservation and to select the language at which you want to view our site.

We do not use cookies for marketing purposes, for tracking users and their habits, or for any other purpose.

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Both of the cookies we use are necessary for normal page work, are not intended for user tracking or any kind of identification.

By turning off cookies, you decide whether to allow cookies to be stored on your computer.
Cookie settings can be controlled and configured in your web browser.
For information about cookie settings, select the "Help" menu of the Internet browser you are using.
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If you disable cookies, you will not be able to make reservations on our web site.
More about cookies can be read here: and

When you send us an e-mail with personal information by which you can be identify, either by e-mail with a question or comment or via a form that you email us, we use this information to meet your requirements and upon fulfilment we permanently delete them.
If you have any questions or doubts about our Privacy Policy or about your experience with this Internet address, please let us know.

Updated: 10.03.2020.

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